The ServSafe book carries a value of $70 that is non-refundable
once mailed to and opened by the student. All allowable refunds
are less any applicable shipping fees. Students enrolling
within 5 days of class must pick up their book in-person at our
Lakeside Avenue location. Please contact us to arrange pick-up.
Enrollment cancellations are not accepted within 5 days (120 hours)
of the student's original class date or later. All allowable cancellations
carry a $10 administrative fee. Students may transfer enrollment to a different session, if necessary, one time only and transfers are not
accepted within 48 hours of class or later.
Students who do not attend their class will not receive a refund or
a transfer. Students missing class due to illness may receive a
one-time transfer with a verified physician's letter.
RVA Food Safety reserves the right to cancel any sessions not
meeting minimum attendance requirements (typically three
students) or in cases of instructor illness or emergency. In case of
cancellation, students are able to either transfer to a different session
or receive a refund (less the book fee if applicable). Students will be
notified of any cancellations due to insufficient enrollment at least 48
hours before class.
In case of instructor illness or emergency, students will be texted
or emailed (using the information provided at registration) as far in
advance as possible. It is the student’s responsibility to check for
any such messages prior to coming to class.