COVID-19 Update: Due to the pandemic, we have cancelled all April, May and early June 2020 classes. Currently, classes scheduled for June 25th and beyond are open for enrollment and set to run but that could, of course, change as this crisis continues to evolve. Feel free to enroll without worry now should you wish, however, as any student who enrolls in a session that might later be cancelled can easily transfer into a different session at no cost (based upon availability). We are back to maintaining more regular office hours now, but are also still working remotely part-time. Contact information can be found here. Thank you.

Do I need ServSafe Manager training or ServSafe Food Handler training and does RVA Food Safety offer both?

Students seeking the more in-depth food safety certification (and to satisfy both Virginia law and the health department) should generally take the Certified Food Protection Manager Certification class, precisely what RVA Food Safety provides in all of its publicly offered classes. Food Handler, on the other hand, is a more abbreviated program used primarily in providing basic food safety instruction to non-management/entry level personnel. RVA Food Safety does also offer Food Handler training, but only for private groups. Please contact us for information.



For ServSafe Manager, is online or in-person instruction better for me and which does RVA Food Safety offer?

The online class can be a good option for those wanting to complete their exam preparation at home over a period of days, weeks or even months. Online students, however, often end up paying more, don’t generally receive the Manager textbook to study and to keep, and have access to the online study material for only a limited amount of time. They must also still visit a proctor for testing just like other students. 


In-person instruction, the other exam-preparation approach, is what RVA Food Safety offers. This is so because this type of class provides both in-depth, personalized learning AND the ServSafe Manager textbook to study and to keep as an indispensable industry reference tool. Furthermore, this format allows full-day students to test within minutes of completing the actual class, to complete the entire process in less than one full business day (although it is recommended that you study before class!), and, quite often, to save money. 


Do I need to visit a proctor regardless of whether I choose online or paper ServSafe Manager testing?


Yes, you do. Testing must always be conducted in the presence of an approved ServSafe proctor.


Can I take the Manager course online but test with RVA Food Safety?


Absolutely, but you'd need to register directly with RVA Food Safety for the testing part. Test-only students can either enroll in one of our public sessions or

contact us to schedule a one-on-one testing appointment held in our classroom facility.



Am I able to take the written test in a different language?

Yes, with a minimum of three weeks notice, we can order Spanish, French Canadian, Japanese, Chinese and Korean versions of the exam for students participating in our publicly-offered classes. It is critical to understand, however, that the class itself will still be taught only in English. Only the written exam itself would be in the language selected.


Are all ServSafe Manager classes the same regardless of provider and does pricing vary from company to company?

Classes are different at just about every place. Some might predominantly use aids like videos or games, for example, while others may focus more on in-depth, chapter-by-chapter discussion of the material and the utilization of study exercises for reinforcement. RVA Food Safety does more of the latter. You can always ask any instructor how they do things. Pricing varies from company to company for sure, so it’s wise to shop carefully.



How long does it take to get results from one of your group class/testing sessions and how do I receive my actual certificate?


About 4-7 days. Students leave class with detailed instructions for printing their certificates from the ServSafe web site. RVA Food Safety is always ready, of course, to help any students who experience difficulty with this.

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