COVID-19 Update: The serious situation remains highly fluid of course, but we are currently holding our classes as scheduled. Rest assured, this action is being undertaken with an abundance of caution and in strict accordance with current state-mandated requirements. Our facility, which sees very little, if any, human traffic between classes, is being cleaned thoroughly before each session and classes are being held to 8 or fewer participants to maximize social-distancing. Please contact us with any questions or to make us aware should you not be able to attend your upcoming session due to COVID-19. Students should also let us know immediately if they are sick. Students will be notified promptly should the status of their upcoming class change. Thank you.

Do I need ServSafe Manager training or ServSafe Food Handler training and does RVA Food Safety offer both?

Students seeking the more in-depth food safety certification (and to satisfy both Virginia law and the health department) should generally take the Certified Food Protection Manager Certification class, precisely what RVA Food Safety provides in all of its publicly offered classes. Food Handler, on the other hand, is a more abbreviated program used primarily in providing basic food safety instruction to non-management/entry level personnel. RVA Food Safety does also offer Food Handler training, but only for private groups. Please contact us for information.



For ServSafe Manager, is online or in-person instruction better for me and which does RVA Food Safety offer?

The online class can be a good option for those wanting to complete their exam preparation at home over a period of days, weeks or even months. Online students, however, often pay more, don’t generally receive the Manager textbook to study and to keep, and have access to the online study material for only a limited amount of time. They must also still visit a proctor for testing just like other students. There are multiple purchasing options provided with this method (including bundling services), so it’s wise to look closely at what you are purchasing when going this route.


In-person instruction, the other exam-preparation approach, is RVA Food Safety's sole focus. This is so because this type of class provides both in-depth, personalized learning AND the ServSafe Manager textbook to study and to keep as an indispensable industry reference tool. Furthermore, this format allows full-day students to test within minutes of completing the actual class, to complete the entire process in less than one full business day (although it is recommended that you study before class!), and, quite often, to save money. 


Do I need to visit a proctor regardless of whether I choose online or paper ServSafe Manager testing and which is better for me?


Yes, you do. Online testing provides immediate results - something some students seek - although you still must obtain an online voucher and also schedule a visit to an online testing center prior to actually testing. With online testing, there is often a gap between when a student completes the course and actually tests. 


Paper testing provides results in 4-7 days but is often significantly less expensive. It doesn’t require a voucher or a computer, instead your proctor simply provides an answer sheet. This type of testing is often easier to find (and therefore offers more options) because many proctors only offer paper testing on a regular basis, including RVA Food Safety.



Can I take the Manager course online but test with RVA Food Safety?


Absolutely, but you'd need to enroll directly with RVA Food Safety for testing instead of purchasing an online voucher, since we offer paper testing only.



Am I able to take the written test in a different language?

Yes, with a minimum of three weeks notice, we can order Spanish, French Canadian, Japanese, Chinese and Korean versions of the exam. It is critical to understand, however, that the class itself will still be taught only in English. Only the written exam itself will be in the language selected.


Are all ServSafe Manager classes the same regardless of provider and does pricing vary from company to company?

Classes are different at just about every place. Some might predominantly use aids like videos or games, for example, while others may focus more on both in-depth discussion of the material in each chapter and utilizing study exercises for reinforcement. RVA Food Safety does more of the latter. You can always ask any instructor how they do things. Pricing varies from company to company for sure, so it’s wise to shop carefully.



How long does it take to get my results and how do I receive my actual certificate?


About 4-7 days. Students leave class with detailed instructions for printing their certificates from the ServSafe web site. RVA Food Safety is always ready, of course, to help any students who experience difficulty with this.

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